Support


We're a small team — real people read every one of these inboxes

Most questions are answered faster below than by email. If you don't find it, every contact channel on this page reaches a real person on the BLOXoffice team — typical response time is one business day.

Common questions, answered now

Contact the team

Real inboxes, one business day
General support
support@bloxoffice.net

Account access, purchases, streaming problems, anything that doesn't fit a category below.

Promoter / Affiliate program
affiliate@bloxoffice.net

Promoter applications, commission questions, link status, reinstatement requests.

Filmmaker API
api-support@bloxoffice.net

API keys, webhook signing, filmmaker-website integration.

Legal / contracts
legal@bloxoffice.net

Distribution agreements, signature questions, paper-copy requests, consent withdrawal.

Privacy requests
privacy@bloxoffice.net

CCPA/GDPR data requests, marketing opt-out, questions about what we collect.

Copyright (DMCA)
dmca@bloxoffice.net

Takedown notices and counter-notices, per our DMCA Policy.

More resources

BLOXoffice is a member-owned film distribution cooperative. Support is currently handled directly by the co-op team — there is no phone line yet.